Payment Method

  1. We use PayPal Gateway accept all payment, all payments are secure.

  2. We accept PayPal Credit payment, and all card that can used to PayPal.

  3. Please go into your shopping cart, click “check out with Paypal” after reviewing your items. Log into your paypal account or use Paypal Guest and finish payment.



There might be some delays due to the force majeure recently. Upretty Hair will pay attention to the tracking for our customers, if you have any questions, please contact us to help.

It will take 0.5-2 business days to process your order, regardless of the shipping option selected at checkout. We ship Monday through Saturday. Please allow up to 2 business days for orders to process (for example, if you order on Monday, your order should ship out on Monday or Tuesday). You will receive a confirmation e-mail with the tracking link once your order shipped out. Express shipping options and any other third-party fees are non-refundable.

Most orders will be received in 3-5 business days, such USA, Europe, Canada. On very rare occasions, international shipping to some countries may take 5-10 days or even longer for some slow-to-ship countries such as Brazil, Mexico, and Romania. We are not responsible for any delays caused by the destination country's customs clearance processes.

Shipping Address Reminder

1. Express doesn’t accept any address with P.O.Box, Military Base.

2. Please ensure your address is correct, changing address after parcel left factory will cause extra fee.

Customs Tax

It is decided by the different country’s policy and should be paid by buyer.

You could leave us a message about the value you want us to write when placing the order.

Usually we write the hair as hair sample and lower value just to help you avoid the customs tax as possible as we can.

You will get the original hair as your order shows.